Erie Shores HealthCare is pleased to announce the launch of a second Emergency Department Wait Time Clock to help patients make informed decisions about their healthcare needs. The new clock will display the expected wait time for the Rapid Assessment Zone (RAZ) within the Emergency Department. Erie Shores is one of only three hospitals in the province to make wait times for low-acuity patients available online.
To view the clock, visit https://erieshoreshealthcare.ca/waittimes.
The RAZ provides medical care for minor ailments and injuries, including minor abdominal pain, coughs, colds, fever, ear, nose, and throat and eye problems, cuts that may need stitches, sprains, strains, sports injuries, minor asthma attacks, or allergic reactions. The new Wait Time Clock will display the number of patients currently waiting for treatment, allowing patients to make informed decisions about when to seek medical care.
The RAZ is also an option for patients currently seeking treatment at the Erie Shores COVID, Cold and Flu Care Clinic, which is scheduled to close April 3rd .
The Rapid Assessment Zone is open from 9 am to 9 pm daily. Patients can expect prompt and efficient medical attention from highly qualified healthcare professionals. Adding the new Wait Time Clock will enhance transparency in the delivery of medical services at Erie Shores HealthCare and improve patient satisfaction.
“Our priority is to provide our patients with the highest level of healthcare. We are confident that the new Wait Time Clock will improve the patient experience by providing them with realtime information about the expected wait time for medical attention,” said Holly Kettle, Emergency Department Operations Manager at Erie Shores HealthCare.
The launch of the new Wait Time Clock reflects Erie Shores HealthCare’s commitment to providing the highest level of healthcare to the community it serves. The healthcare center is committed to providing exceptional medical care to its patients, and the new Wait Time Clock is an important step toward achieving this goal.
