The new feature offers simplicity, affordability, and added protections for Canadian sellers shipping across borders

On August 25, 20205 eBay, Inc. announced today the launch of eBay International Shipping (eIS) in Canada, building on over 25 years of success helping Canadians access global markets. This represents the first expansion of the program beyond the United States since its successful launch in 2022.

Since its founding in 1995, eBay has built tools and programs that empower small businesses and individual sellers to reach international buyers with ease. Over the years, eBay has continually advocated for fair, transparent, and safe online trade, creating one of the world’s most enduring marketplaces that helps buyers and sellers everywhere do business more confidently.

Over 99% of Canadian small business sellers on eBay export to at least one international market, and eBay’s goal is to make it easier for sellers to export their products globally.  Small business sellers are those with at least $10,000CAD in gross eBay sales in 2024.

With eBay International Shipping, eligible sellers only need to ship their item to a new domestic hub located in Mississauga, Ontario, and eBay will take care of the rest – at no extra cost to sellers.

“Canadian sellers value the ability to access the global marketplace through eBay, and have been doing so for decades,” said Manas Vijh, Director of Verticals & Operations at eBay Canada. “With eBay International Shipping, we’re helping make that experience easier and more secure for Canadians, while enabling them to expand their global market access.”

At launch, eIS will connect sellers to buyers in the US, UK, Australia, and the European Union through its first hub located in the Greater Toronto Area. eBay plans to expand to more countries, with the goal of serving buyers in over 190 countries worldwide.

Eligible sellers invited to the program will be automatically enrolled and will not need to take any additional steps to participate. Sellers can personally manage which destinations they’d like to ship to with eBay International Shipping. If a seller already has a separate shipping policy for a particular country, it will remain available to their buyers alongside eBay International Shipping.

Through eIS, sellers and buyers should feel confident in shipping and receiving their items with ease.

• eIS removes friction for buyers, making delivery seamless regardless of customs and duties.
• The seller’s only responsibility is to ensure the item arrives at the domestic shipping hub. Once accepted at the hub, eBay handles the rest.
• Once the hub accepts the item, the sale is considered complete
• If a buyer opens a return, eBay issues the refund at no cost to the seller.

The first cohort of eligible sellers will have access to eIS for listings on eBay.ca and cafr.eBay.ca starting as early as October.

For more on how eBay International Shipping is unlocking global cross-border trade, and a full guide to the new program, visit eBay’s Seller Centre here.