E.L.K. Energy Inc. would like to remind customers that in the event of a service disruption their bills and/or mail-in payments could be affected. Customers are asked to stay informed of their account status and ensure payments are made by their due dates. To access your bill and other important […]
E.L.K. Energy has deployed two powerline maintainers to Florida to assist Florida Power and Light (FPL) in restoring power to residents impacted by Hurricane Helene, with further preparations also underway for the arrival of Hurricane Milton. Sherry Bondy, Mayor of Essex and E.L.K. Board Chair highlighted the importance of this […]
E.L.K. Energy Inc. would like to notify the community about scam calls that are impacting customers. These calls are threatening residents and small business owners of disconnection if payments aren’t made immediately over the phone by credit card or e-transfer. E.L.K. would like to remind the community to avoid sharing […]
E.L.K. Energy Inc. has been notified by Hydro One of a four-hour town-wide planned power outage that will affect the Town of Kingsville on Sunday, May 5, 2024 from 5:00am-9:00am. “E.L.K. is contacting all customers that will be impacted by the town-wide planned outage via automated phone calls,” stated Jim […]
E.L.K. Energy Inc. “E.L.K.” is undertaking Customer Satisfaction and First Contact Resolution surveys starting Thursday, January 25th. Oraclepoll Research is carrying out this telephone survey on behalf of E.L.K. Participating in this survey will help us determine the current level of customer satisfaction with our Customer Service Department and Operations […]
E.L.K., in partnership with Entegrus who is providing management services, invites the Kingsville Community for an upcoming Town Hall on Tuesday, October 17th, 2023, from 6-8PM at Unico Hall, 37 Beech St., Kingsville. The meeting is an opportunity to initiate dialogue with the community concerning power needs and reliability, and […]
In a major advancement towards modernizing its distribution system and enhancing electrical reliability for its customers, E.L.K. is excited to announce its investment in smart switch technology coming to the communities of Essex and Harrow. “The E.L.K. Board has approved the procurement of Smart Switches, which will bring the power […]