The Town of Kingsville has a new 24-hour-a-day Short-Term Rental Hotline to report nuisances at neighbouring short-term rental properties. 

Short-Term Rentals include bed and breakfasts, hotels, motels, inns, and any structure, or part thereof, used for temporary lodging for a period of 28 consecutive days or less in exchange for payment. Short-Term Rentals do not include short-term accommodation where this is no payment. 

Reportable incidences could include: 

• Unauthorized short-term rentals 
• Loud parties 
• General noise disturbances 
• Parking or trash issues, and 
• Advertising violations 

“This system notifies Short-Term Rental property owners as soon as complaints are made, and requires a response within 60 minutes, which helps address neighbourhood concerns as they are happening,” said Angela Toole, Manager of Municipal Governance / Acting Clerk. 

Neighbours can submit their concerns through the online portal or by calling a live agent at (549)-490-9128. 

For more information on Short-Term Rental Licensing, visit www.kingsville.ca/STR.