Factors Group of Nutritional Companies Inc. is recalling various multivitamins and supplements sold under a variety of brand names due to the potential presence of metal fibres. The brand names include Kirkland Signature, Life, Option+, Webber Naturals, Wellness by London Drugs, Equate, Wellquest, VegiDay, and Natural Factors.
The affected products may contain metal fibres which, if ingested, may cause injury to the digestive system. The risk of harm due to the presence of iron is higher in individuals with a peptic ulcer, regional enteritis, ulcerative colitis, iron allergy, or for those taking high doses of iron supplements, levodopa, and/or levothyroxine.
Full List Of Affected Products
What You Should Do
- Verify if your product is affected. If yes, stop using the recalled product.
- Consult your healthcare practitioner if you have used the affected product and have concerns about your health.
- If you have purchased an affected product, return it to your local pharmacy for proper disposal.
- Contact the responsible licence holder if you have any questions about the recall, as described below:
- For Kirkland Signature, Life, Option+, Webber Naturals, Wellness by London Drugs, Equate and Wellquest brand products contact the licence holder WN Pharmaceuticals Ltd. at 1-800-430-7898 or by email at wncustservice@factorsgroup.com.
- For VegiDay brand products contact Assured Natural Distribution Inc. at 1-888-826-9625 or by email at customercare@assurednatural.com.
- For Natural Factors brand products contact Natural Factors Nutritional Products Ltd. at 1-800-663-8900 (ENG), 1-844-395-8570 (FR), or by email at customerservicenf@naturalfactors.com.
- Report any health product-related side effects or complaints to Health Canada.
Health Canada is monitoring the company’s recall and implementation of preventative and corrective actions. If additional safety information is identified, Health Canada will take appropriate action and inform Canadians, as needed.
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